The vagueness of the existing laws regarding public records archiving has prompted state governments to put in new laws in order to manage the rise of new communication platforms. These new record-keeping laws provide a more efficient data retention process. However, public offices will most likely run into a few issues because of the usual misconceptions about public records archiving.

 Here are some of the usual mistakes about public records archiving 

  • It is not crucial to record SMS messages-
  • Government can rely on carrier networks when it comes to retaining mobile communications
  • There is a definite period of retention for mobile messages
  • Banning text messaging at work is key to compliance

Here a few facts that prove these mistakes above are truly wrong

  • Archiving text messages is part of public records law
  • Carrier networks do not archive messages for long-term by default
  • The retention period for electronic records varies per state
  • The no texting policy is not an FOIA and public records defense

For more information about these errors, Telemessage has provided us with an infographic. Telemessage offers your company the chance to monitor text messages and archive SMS all for legal reasons.  

 

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